We want to reassure you that our hotel’s Privacy Policy adheres to the European Data Protection Regulation 2016/679 (GDPR) and its Greek Implementing Regulations.
When you visit our hotel website and make a reservation, fill out the contact form, or send us a request for a Booking Booking form, we gather personal information and we will explain how we manage it.
Personal Data and information we collect
We will almost certainly ask you to supply particular personal information, such as your full name, email address, contact number, subscription, and payment details, when you enter your personal data to make a reservation or use our services.
When you visit our site, we can collect information about the pages you have accessed or visited, as well as information about how you used our site, such as the pages you were viewing, the website from which you came to our website or this link, the changes you made to the information you gave us, and your transactions, including the use of cookies, using Google Analytics or our website hosting server.
We may use your information for the following reasons:
- In the ordinary course of our business, in order to manage your reservation on the grounds that the processing is required for the execution of your booking request or direct booking with our hotel for the provision of our services.
- To be able to adapt the services we will deliver to you as a visitor to our hotel by understanding your specific preferences.
- Save your information in appropriate fields so that we can help you get the information you’re looking for the next time you visit our hotel website.
- Keep in touch with you and provide you information on items and services we think you’d be interested in. By sending an e-mail to aegeongarden@gmail.com, you will be able to opt out of such messages at any time.
- Validate your information (and, in some cases, cross-reference it with data from third parties such as travel agents and online ombudsmen) to ensure that the information we have is relevant and correct for our customers, as well as accurate in terms of the reservation’s arrival date and payment level. This processing is deemed necessary for the completion of your reservation with our hotel or the provision of certain additional services.
- A Closed Circuit TeleVision system protects our hotel’s legitimate interests by ensuring the safety and security of our premises, employees, and customers.
- Follow any legal requirements that apply to this situation.
- We will evaluate your personal data that we have saved for you on a regular basis to ensure that it is accurate.
- If you would like to receive information about the personal data we possess about you, please contact us at any time by sending an email to egeongarden@gmail.co.
- If you want to use our services, you’ll need to provide some personal information. We will be unable to deliver our services if you do not give this information.
You agree to disclose the following personal information as part of your use of our services:
- With executives and hotel representatives who process and store your data on our behalf, such as service providers and partners.
- With the assistance of our hotel’s skilled advisors.
- With our hotel’s legal services or the police authorities.
There is a possibility of sharing your personal information and data with third parties in the event that:
- Our hotel, or our business, and all of its assets are purchased by a third party or another firm (in this case the personal data for the clients will be one of the transferred assets).
- If we are forced to disclose or reveal your personal data to comply with a legal obligation or to enforce or apply any relationship with you, we will do so. Also, safeguard our hotel’s rights, as well as the safety of our employees, customers, and others. To protect fraud and limit the risk of stolen credit cards, this includes exchanging information with other firms and organizations, as well as police authorities.
We only save your personal data for as long as it is required for the intended purpose and in compliance with the law, whether it is related to tax or legal requirements or general law enforcement.
What are your GDPR rights:
- Access to Your Personal Data: You can seek access to your personal data by obtaining a copy of it.
- Right of Withdrawal: You have the right to withdraw your consent to the use of your personal data at any time. If you wish to withdraw your consent, please contact us and we will delete your data in compliance with your right to be forgotten, as described below. Please feel free to contact us at any time by sending an email to aegeongarden@gmail.com.
- Correction: You have the right to request that any erroneous information about you be corrected. If you’d like to change the information we have on file for you, please contact us using the details below and give the revised data. Please contact us at any time by sending an email to p aegeongarden@gmail.com with your request.
- Delete: You have the option of having your personal information deleted. If you wish us to delete the personal data we have about you, please contact us using the details below, stating why you want your personal data deleted. Please feel free to contact us at any time by sending an email to aegeongarden@gmail.com.
- Portability: You have the right to request that we give you your personal data in a structured, commonly used, machine-readable format, or that we send your personal data formatted to another data controller.
- Right to Prohibition: In accordance with this Privacy Policy, you have the right to object to the processing of your personal data. Please email us using the information below, describing your appeal in detail. Please feel free to contact us at any time by sending an email to aegeongarden@gmail.com.
- Submit a Complaint: You have the right to file a complaint with the supervisory authority over our hotel’s processing of your personal data, which in Greece is the Data Protection Authority (www.dpa.gr).
Cookies
Cookies are small files that are temporarily stocked on your computer’s hard drive. These stored files can provide you with information about your use of our website.
The major reason of collecting this information from visitors to our website is to provide you with a seamless, efficient, and tailored experience when using it. You can enable or disallow this procedure of using cookies on your computer or device, as you will notice the first time you visited our site as a cookie control system.
- If you do not consent to the usage and storage of cookies from this site on your computer’s hard disk drive, we recommend that you disable all cookies from this site and the Proxy Servers – Rooters in your web browser security settings.
- To better understand how our website is used, our site uses cookies provided by Google Analytics or our website’s hosting server to track visitor behavior. The software will place a cookie on your computer’s hard disk to track and monitor your commitment to and usage of our site, but it will not retain or gather any personally identifiable information. If you’d like to learn more about Google’s privacy policies, click here.
- Other cookies may be placed on your computer’s hard drive by other partners who provide services to us or by other vendors when our site refers to them.
Security of personal data and information storage
We will treat all of your information with great care and respect, and we will make every effort to keep your personal information safe as soon as it enters our systems and data storage base. We use best practices for collecting, storing, and processing data, as well as security measures, to safeguard your personal data and data held on our website or database from unauthorized access, modification, disclosure, or destruction.
Note that no one can ensure the security of any data disclosed on the internet, and you should not consider it a secure means of keeping and processing your personal data and information, especially as we cannot guarantee the security of any data given on the internet. Instead, we and our staff make every effort to keep your personal information secure and protected using encryption and security technologies. However, we ask that you respect our sincere and sincere endeavor, and that you accept the inherent security risks of supplying information and conducting electronic online transactions, where we will not be held liable for any breach of your personal data that may occur.
Modifications in the current privacy policy
- This privacy policy may be updated from time to time, so please review it frequently.
- If we make any changes to this Privacy Policy, we will post a notification on our homepage.
If you have any queries regarding our Privacy Policy or how your personal data is used, please contact us by e-mailing aegeongarden@gmail.com..